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Our store is hosted by Shopify Inc. 

Your payment information are secured my socket layer technolagy, SSL and with a AES256 encryption. Keep in mind that no transmission method is 100% secured. 

If you choose to use a direct payment for complete your purchase,  Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information you can check out Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

We accept credit card as payment metholds (VISA, MASTER CARD) and we also accept PAYPAL as a payment metholds. 

We ship to most countries around the world, you can find our shipping list here

All orders delivery are shipped with Pósturinn (The Icelandic post office, http://www.postur.is/en/ ). It is different between countries and size and weight of your items.

Customs policies are various from country to country. Una local store can not be held responsible for customs problems or delay for order delivery because of custom service. Please make sure if you have any doubt that your country custom agrees the product you are going to order to safe you time and money. Una localstore can not be held responsible for orders confiscated by custom.

Shipping is done 1 or 2 days from order date for all products in stock. If we do not have the product in stock we will let you know by email as soon as possible.

Shipping time is various between shipping options

For airmail shipping we expect from 4 to 10 business days

For economy shipping we expect from 4 to 15 weeks

It is impossible for us to make any guarantees regarding shipping time. Sometimes orders can be delayed because of custom inspection or delays of flights. We can not been held resopnsable for specific shipping tim displayed on our website. 

If your order has not arrived a week from the estimated shipping time, please let us know at orders@unalocalstore.is

Yes you can as long as we have not shipped the order from our store. If you like to cancel or change your order please do so on your order account. 

We will charge in Icelandic Krónur (ISK). 

We accept the return of new, unused product within 30 days of delivery. The product must be in orginal packaging. It is the responsibility of the customer to pay for the shipping of the returning product and shipping coast is non-refundable. If you will receive a refund, the cost of return shipping will be deducted from your refund. 

We only replace items that are damaged or defiective. If the product you receive from us is damage or defiective, we ask you to let us know as soon as you can, please provide pictures of the product and the condition of the packaging you received the product in. 

Return shipping address

Sveitabúðin Una
Austurvegi 4
860 Hvolsvöllur
Iceland

Return shipping email: order@unalocalstore.is

Customs policies are various from country to country. Una local store can not be held responsible for customs problems or delay for order delivery because of custom service. Please make sure if you have any doubt that your country custom agrees the product you are going to order to safe you time and money. Una localstore can not be held responsible for orders confiscated by custom.

We may provide information about order, like product information and shipment to our shipment company for easier and to accelerate the order shipment due to custom service.

For products delivered in Iceland, a 24% VAT will be added to product price.

For product export to outside Iceland we do not add any additional fees for Taxes or sustoms duties.

Shipping cost is not refundable